Wednesday, August 28, 2013

Why Facebook Marketing Makes SENSE

JUNE 2009
A digital world just getting turned on to social networking, with different flavors appealing to different nations.
DECEMBER 2009
The Facebook spread begins...
JUNE 2010
...and continues...







*obtained from fastcompany

The Journey blog series as part of its social responsibility will be releasing free information technology notes for students as well IT professionals. Initially, focusing on the basics.

STAY TUNED :)

Monday, July 29, 2013

The 9 Types of Facebook Users

The 9 Types of Facebook Users









Facebook users generally fall into one of these 9 categories.

OTHER USER TYPES:
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You know the type. He created a Facebook account in 2009 and hasn't touched it since. No profile picture. No status update. Occasionally, someone tags him in a photo, but does he even receive the notification?
Try this one: She waits, quietly. She doesn't "like" things, and she definitely doesn't comment. In fact, she rarely does anything at all besides slink through Facebook like a jungle cat, silently judging your waistline in your beach vacation pictures

*The Journey blog series as part of its social responsibility will be releasing free information technology notes for students as well IT professionals. Initially, focusing on the basics.

STAY TUNED :)
*Collected this from the Internet


Thursday, July 25, 2013

Technically Speaking

A Guide to New & Outdated Technology Terms

*The Journey blog series as part of its social responsibility will be releasing free information technology notes for students as well IT professionals. Initially, focusing on the basics.

STAY TUNED :)

Thursday, July 18, 2013

The World Without Mobile(Dunia tanpa Henpon)



 Mobile communications has come in just a short span within the human civilization...yet its impact and the way it makes our lives change... Profound.

In IT, mobile communications is made possible by various components... One of them is a subset of IT known as 'networking' as well as 'data communications'.

The Journey blog series as part of its social responsibility will be releasing free information technology notes for students as well IT professionals. Initially, focusing on the basics.

STAY TUNED :)

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Wednesday, May 22, 2013

General Tips on YouTube Marketing




I have been approached a couple of times by businesses and individuals on the concept of YouTube and its impact as a marketing tool.

First and foremost, I must remind that I am not so much interested on sharing on HOW to do a good eye catching YouTube video...as it is something  that I feel is a rather 'subjective' matter which is more a subject of creativity rather than technical skill set.

Here I would like to touch first on the 'considerations' before embarking on YouTube as a marketing tool.

Increasingly YouTube has grown into a powerful marketing tool for almost everything, from weddings, to celebrations, politics, films, dramas, singing careers, you name it....and yes...even for products and services. YouTube has in fact become a hot site to promote almost everything. However, especially from the business perspective, not every business (or everyone) gets acceptable results/ROI from their YouTube marketing videos.

One thing clear in YouTube marketing is that it has allowed organizations, businesses and even individuals alike to be more effective and 'convincing' than conventional 'print based' advertisement as it allows for more effective 'SHOWING' rather than just plain old 'TELLING' to occur.

It is important to note that success on YouTube depends on what you intend to establish/achieve with your online YouTube videos. So, my advice is, before you start shooting with your smartphones/video camera/tablets consider answering the following questions first:-

1. Should your business even be on YouTube?


Do you actually know what is your business all about, and do you actually want it to be on YouTube? It is important to note that not every business is suitable for YouTube. As a rule of thumb, if you can't show your product or service in action, don't put it on YouTube...if you can.,,,great...than you have a chance.


 For example, if you sell or manufacture screwdrivers, its pretty easy to demonstrate it on camera, but if you sell a 'part time baby sitting' service or 'high-school tutorial service'...it takes extremely high imagination and creativity to demonstrate that on a YouTube video (meaning...difficult to make a good 'marketing' video). 


Even if you could somehow make a video (that demonstrates your service), an important thing to bear in mind is...you need to set a clear goal on what it is you want to establish with the particular video?.. Your goal will determine what type of video you should ideally produce.

2. Do you want to attract new customers or support existing ones?

Most organizations/businesses find YouTube as a good medium to attract new customers (even political parties :p). Normally, this is done by showing a particular product and demonstrating how it works, than direct the audience to an official website for more information or close in a sale. As YouTube has yet to allow direct link from video to 'site', than the common practise is to superimpose on screen the 'official site URL' and to also include it in the video's text description.

A YouTube video is also being commonly used as a medium to provide support or additional information to existing customers. For example, if you provide/sell a product that requires some form of assembly (like a tent), you may produce a video that shows how to assemble it properly. A how-to-video can be more effective than printed instructions, and is capable of decreasing the number of post-sale customer support calls.

3. Do you want to EDUCATE or INFORM?

Based on observations, it can be generalized that the most successful YouTube videos tend to accomplish one of these three things:-
INFORM,
EDUCATE, or
ENTERTAIN.

It is also noted that although Entertainment videos (think GangNam) are the most likely to go viral and create spinoffs/parodies...it is the most difficult to create.
Which is why most business/organizations focus on making videos that aim to INFORM or EDUCATE.

Informative YouTube video: a specific video that can provide specific details on a particular product/service/company/or simple topics of interests to potential customers. For example, the recent Malaysian election saw an avalanche of videos with interesting topics to entice voters to either vote for/against a particular political party. (Or if you run a home stay or bed and breakfast business, you could perhaps do a short video tour of your facility)

Educational YouTube video: a specific video that normally shows customers 'how to do' something, normally in a step-by-step manner. For example, how to assemble a D.I.Y. table.

Depending on the nature of the business being run, each business will naturally gravitate towards a YouTube video that is either informative or educational in nature. For example, if you ran a home based catering business, the video could be an informative video that show your top dishes in an attractive settings, or an educational video that show customers how to cook their own versions of your favourite recipe.

All in all, the choice/decision of either Informative video versus Educational video (or even Entertainment video) falls largely on your personal style and (personal/company) image to be portrayed. However it is important to NOTE that YouTube videos (unlike conventional marketing) is a soft selling approach. Here, direct commercial messages is normally and largely REJECTED, so as a tip, if your video can offer something useful and/or memorable, than you're in a position to create your own unique branding in the long run.




Thursday, May 16, 2013

General Tips on Facebook Marketing

#Create a Facebook Plan you can stick with
“How many times a day should I post on Facebook?” Unfortunately there is no magic number, however research does suggest that 2-5 times per day is key.
Anyone can handle this posting schedule for a week or two, but the real winner on Facebook are the organizations that keep it up – every single day (or at the very least, Monday through Friday). Consistency always wins on Facebook.
Because your fans visit Facebook at different times of the day, one post per day simply isn’t enough – most fans won’t even see it. Instead, post several different types of content throughout the day. These can include short videos, quick tips, links and questions, to name a few.
Stagger your posts at different times to reach more fans. And never forget to include a call to action – words like click, comment, share and like will increase engagement.
Plus the more you post, the more feedback you’ll get on what kinds of posts work best, and use this information to post more of what your audience really wants.
One extra tip: For maximum engagement, keep your posts around 80 characters or fewer. A study by Buddy Media showed that posts with 80 characters or fewer received 27% higher engagement rates. That’s big!

#Be Consistent
I know this sounds boring….but based on experience you know this is the truth.
Too many people think that social media success comes when you set up a Facebook business page. Or they expect their YouTube video to go viral or believe that one blog post will generate hundreds of leads. It doesn’t work like that.
Because of the low barrier of cost to social media, everyone will have at least a Facebook page, one blog post and one video under their belts.
Success comes from being consistent – consistent with your messaging, consistent across your social media outposts, and most important, consistent in delivering quality content to your audience day in and day out.
Don’t flame out like a shooting star; be as reliable as the rising sun.

#Learn how to use ‘Custom Tabs’
You may have seen some Welcome pages on Facebook that encourage new visitors to Like the page. You may even be given an incentive such as free report or in Tim Ferriss’ case a free chapter of his book. This is sometimes referred to as ‘fan-gating’ meaning only fans see special content.
(sample custom tab) NOTE: Custom tabs can be built via free applications such as ShortStack 
                                Click here for more information on Shortstack



#Prepare Now for Tough ROI Questions
Measuring social media has a 2-fold return. First, it will allow you to do more of what is working and less of what isn’t. Second, it will allow you to address the question management (particularly if you're doing this for a company...or your (not so smart) Boss) are asking: “What’s the ROI?”
Successfully measuring your efforts will require some upfront work to make sure you can collect the data and that you have a framework for presenting the data in a way that top management executives care about.
If there are daily executive reports that you need to do, have a look into it to find metrics that matter most and figure out how you can collect similar data for social media.#Prepare Now for Tough ROI Questions
Measuring social media has a 2-fold return. First, it will allow you to do more of what is working and less of what isn’t. Second, it will allow you to address the question company management are asking: “What’s the ROI?”
Successfully measuring your efforts will require some upfront work to make sure you can collect the data and that you have a framework for presenting the data in a way that top management executives care about.
If there are daily executive reports that you need to do, have a look into it to find metrics that matter most and figure out how you can collect similar data for social media.


*Adapted from various sources



Tuesday, May 14, 2013

Welcome to ShortStack

ShortStack

ShortStack is a simple yet powerful tool that can be used to create custom contents for Facebook pages and websites. Because it is a SAAS (Software As A Service), there is no need to download/install/configure anything on your computer. Everything is done online, so that's quite good news on the condition that you have pretty good and stable Internet connection.

Nonetheless, as a form of CMS (Content Management System) tool, it is quite easy to handle, but not as intuitive as it is claimed to be. To get a hang of Shortstack, still requires some bit of work and tinkering. Good news is, it is not that complicated once you get the hang of it, and like anything, mastery of ShortStack is a function of practise, and the more good news is that, its quite easy to master, and you don't have to be a technical guru...once you get the hang of it, its sort of like using 'Word'.

Pretty sure there could be money to be made here, particularly with so many people jumping into the 'facebook/website' based business opportunities. To get started, you can get a free account first by accessing their website. Some reading is recommended for you to understand how to maneuver around it.

Shortstack is highly recommended as a tool for serious Facebook marketing approaches.

Below are links to some of the reading materials to get you started in the right path. There's also quite a comprehensive collection of video tutorials available. The video below is a start. Have fun :)

Click here for more info on ShortStack  Welcome to ShortStack







Monday, April 29, 2013